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Color & Description Disclaimer

*We cannot initiate the return process if the Blouse piece has been customized for the saree or if the saree has fall and piko done.

*We will not initiate return process for COD orders. 

*In case of return of product if it is not as per your liking, You need to pay 3% of the invoice amount or Rs 200.00 whichever is higher as the cancellation charges.

*We will be happy to initiate the return process of your product when the product carries manufacturing defect/damaged or wrong design/color of saree has been sent in respect to what has been ordered.

SCENARIO - 1: Damaged/Defective/Wrong product received :

  • Complaint has to be made on email with subject as “Complaint” for {Order number} and {Product code} within 2 days from receiving the product.
  • A picture of the damaged part has to be sent via e-mail for assurance.

*We cannot initiate the return process if Product is not being liked due to color variation/style/fabric

SCENARIO- 2: Product being not liked due to color variation/style/fabric :

  • A 10% color variation is an acceptable norm. Color variation also occurs in picture due to various monitor configurations & light effects used during photography. Sometimes slight variation in work can also occur.
  • When a product is not being liked on the basis of style because style and color is shown on the portal.
  • Fabric quality depends on the price range but we make the best effort in delivering the best quality fabric available in that price segment.

*We cannot initiate the return process if Beads and Sequences are Missing or Coming off

SCENARIO- 3: Beads and Sequences Missing or Coming off:

  • We believe that customers who are ordering items with sequins and other beaded embroidery are aware of the fact that these shiny embellishments have a tendency to come off. Even with the best of handling and care this cannot be avoided altogether. Many a times during strict physical checking at the customs during transit, more than usual sequins and beads come off. Many a times it may happen that you open a box and find some pieces falling down on the floor. Or you wear the dress and in few hours you might loose some of them. Do not panic or over-react because if you look with a magnifying glass at any such dresses / sarees worn by others, you will most certainly find some pieces missing or almost at a state of falling down.